Privacy Policy

Last Updated: December 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of shares, equity interest or securities entitled to vote for election of directors or managing authority.

Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to AUP Rubber (Australian Ultra Polymers).

Head Office:
Sydney, NSW, Australia
(You can add full physical address here if required.)

Cookies are small files placed on Your computer or device by a website, containing details of Your browsing behaviour.

Country refers to Australia.

Device means any device that can access the Service, such as a computer, mobile phone or tablet.

Personal Data refers to any information relating to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes data on behalf of the Company. These include third-party hosting providers, analytics tools, marketing platforms, and operational support services.

Usage Data refers to data collected automatically, such as page duration, browser type, IP address, and interaction patterns.

Website refers to AUP Rubber, accessible from https://www.aup-rubber.com.au/

You means the individual accessing or using the Service, or the company or legal entity represented by such individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information, including but not limited to:

  • First and Last Name

  • Email Address

  • Phone Number

  • Company Name

  • Enquiry Details (e.g., Rubber Compounding, Rubber Calendering, Rubber Sheeting, Rubber Rolls, EPDM, Nitrile, Viton, Custom Rubber Moulding)

Tracking Technologies and Cookies

We use Cookies, tags, beacons, and scripts to track activity and improve Our Service.

Technologies include:

Cookies or Browser Cookies

Small files stored on Your Device. Disabling them may affect the website experience.

Web Beacons / Pixel Tags

Used in emails or webpages to count visits or analyse engagement.

Types of Cookies We Use

1. Necessary / Essential Cookies

Type: Session
Administered by: Us
Purpose: Authentication, security, and basic website functions.

2. Cookies Policy / Notice Acceptance Cookies

Type: Persistent
Administered by: Us
Purpose: Records whether You accepted the cookie notice.

3. Functionality Cookies

Type: Persistent
Administered by: Us
Purpose: Remembers preferences such as language, region, or form data.

For more cookie details, refer to Our Cookie Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

Including monitoring website usage and improving functionality.

To manage Your Account

Provides You access to additional website features.

For the performance of a contract

For enquiries, quotations, supply of rubber compounds, custom moulding, rubber calendering, and other technical services.

To contact You

Email, phone, SMS, or notifications regarding updates or service information.

To provide You with marketing or promotional offers

Unless You opt out. These may include updates about rubber compounding, rubber sheeting, custom moulding, and manufacturing capabilities.

To manage Your requests

Respond to enquiries or customer support needs.

For business transfers

In the event of mergers, restructuring, or acquisition.

For other purposes

Data analysis, improving service quality, marketing effectiveness, and customer experience.

Sharing Your Personal Information

We may share Your personal information in the following situations:

  • With Service Providers: Hosting, analytics (Google Analytics), CRM systems, marketing platforms.

  • Business Transfers

  • With Affiliates

  • With business partners

  • With other users, if You share data publicly.

  • With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as required for:

  • Legal compliance

  • Business operations

  • Improving service quality

  • Resolving disputes

Usage Data may be retained longer when required for security or analytics.

Transfer of Your Personal Data

Your information may be transferred to systems outside your state or country.

AUP Rubber ensures:

  • Your data is handled securely

  • Transfers comply with Australian Privacy Laws

  • No transfer occurs without adequate protection measures

Delete Your Personal Data

You may request deletion or correction of Your Personal Data.

You can:

  • Contact Us directly

  • Request account data removal (if applicable)

Certain information may be retained if legally required.

Disclosure of Your Personal Data

Business Transactions

Data may be transferred during mergers or acquisitions.

Law Enforcement

We may disclose data as required by law.

Other Legal Requirements

We may disclose data to:

  • Comply with obligations

  • Protect Company rights

  • Prevent wrongdoing

  • Safeguard safety

  • Defend against legal liabilities

Security of Your Personal Data

We use commercially acceptable measures to secure Personal Data, including:

  • Secure servers

  • Technical safeguards

  • ISO-aligned quality and safety processes

However, no method is 100% secure.

Children’s Privacy

We do not knowingly collect information from children under 13.

Links to Other Websites

We are not responsible for privacy practices of external websites.

Changes to This Privacy Policy

We may update this policy. Changes will be posted on our Website with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

📩 info@aup-rubber.com.au